Our Services Portfolio

Your dedicated on-site supplier representative, serving as the direct link between you and the OEM facility.

In the fast-paced automotive industry, communication gaps can lead to costly misunderstandings. Having a proactive resource at the customer level is essential to address issues before they escalate into customer issues.

We offer 24/7 support at your product’s location within the OEM facility. Our liaisons maintain daily proactive interaction with plant personnel, participate in required customer meetings, and ensure open, direct communication between the OEM and your plant.

Comprehensive support during prototype phases, pre-serial builds, line trials, and new product ramp-ups.

Product launches are high-risk periods where process variations and engineering changes are most frequent. Having expert oversight during this phase reduces the risk of quality or customer issues and accelerates the path to mass production.

Our team participates in all critical launch phases at the customer facility. We coordinate Production Part Approval Processes (PPAPs), Production Trial Runs (PTRs), and track engineering changes to ensure all specifications are met to OEM standards.

Real-time, on-site investigation, containment, sorting, and rework to rapidly address nonconforming material and protect OEM production flow.

Nonconforming material reaching the OEM assembly line can lead to stoppages, chargebacks, and strained supplier relationships. Real-time containment is essential to protecting your company.

Professional representation of your commercial interests alongside quality objectives at the OEM facility.

Technical issues often have commercial implications. Managing scrap claims, chargebacks, and customer relationships requires a team that understands both the engineering and the business sides of automotive supply.

We leverage our strong plant-level relationships to advocate for your business. We monitor and negotiate scrap claims and dispositions, suggest improvements to both the OEM and your team, and coordinate access to outside resources.