About IQS
Your trusted automotive liaison partner. We are dedicated to providing high quality professional liaison support to Tier 1 and Tier 2 suppliers in the automotive industry.
Established in Ontario, Canada
Integrated Quality Solutions (IQS) was founded with a clear pledge: to provide unparalleled customer liaison support within the highly demanding automotive industry. Starting from our roots in Ontario, we recognized the critical need for proactive resources at the OEM level.
Over the years, our team of highly skilled Quality Liaisons, Quality Engineers, and Inspectors has grown into a global network. We help automotive suppliers avoid the escalation of customer issues through proactive measures, root cause analysis and corrective actions, acting as your trusted representative on the factory floor.
Mission, Vision, & Core Values
Our culture is built on a foundation of integrity, mutual respect, and a drive for continuous improvement.
Our Mission
Our mission is to prevent escalations through proactive, on‑site support as your trusted partner.
Our Vision
Driving improvement and resolving issues immediately on-site through root cause analysis and corrective actions.
Our Corporate Philosophy
Integrity
Respect
Innovation
We value and encourage creativity and new perspectives. This allows us to continually adapt to constantly changing and advancing environments. By keeping abreast of industry changes, we ensure our team is aware of client needs.
Meet our Leadership Team
Our team consists of strong personalities capable of giving direction, leading teams, and handling pressure in ambiguous situations.
Michael Milner
CEO
Michael specializes in implementing Standardized Work and process/product audits. He leads our response to claims of nonconforming material with immediate, on-site action.
Industry Leading Certifications
We operate with strict adherence to global automotive quality standards. Our compliance frameworks are designed to seamlessly integrate with your existing quality management systems.
- Process engineering and control expertise
- Root Cause Analysis and Corrective Action
- Process and Product audit compliance
Team Driven Excellence & Performance
At IQS, our corporate philosophy extends beyond standard business practices and is reflected in the personal qualities of every team member. We look for individuals who are reliable, self-motivated, solution’s focused and eager for new challenges.
Our teams are required to build long-term relationships with OEM representatives and supplier teams by being highly flexible. We maintain open, honest, and direct communication while regularly supporting prototype builds, pre-serial builds, line trails, and launch activities.
“Our conduct guarantees that the Integrated Quality Solutions name is always worthy of trust. We continually adapt to advancing environments to ensure we fulfill the expectations of our customers.”
By proactively communicating on existing claims to the OEM to perform root cause analysis and corrective actions whilst maintaining total transparency. We suggest improvements to both the OEM and the supplier, resulting in a cohesive, mutually beneficial partnership.